REFUNDS & REFUND POLICY

If you are unhappy with your reading and wish to claim a refund, please contact us via our online contact form. Refunds are subject to the refund policy below.

Refunds are subject to the refund policy below.

Required information to claim a refund:

• Date and Time of the call
• Length of the call
• The reason for the refund
• Copy of the relative telephone bill if you used the premium rate services
• Banking details relative to the person who has been billed
• Last 4 digits of the used credit card if you paid by credit card

Watch points

YOU AGREE THAT YOU ARE AT LEAST 18 YEARS OF AGE to use our services and enjoying your full capacity for discernment.

Description of Services

• All requests are subject to verification
• You must provide valid details of why you were dissatisfied with your reading
• This policy is subject to fair usage and we reserve the right to decline a refund or to give you another reading if we believe the request is not fair, genuine or valid
• For premium rate services, refund is processed only by banking wire transfer and within a maximum period of 1 month.